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Terms and Conditions That Govern Your Account

These terms and conditions set out the rules under which sa5tamatka operates your account, processes your deposits via UPI, Paytm or PhonePe, and handles your activity across our…

Account Eligibility RulesUPI & PhonePe Payment TermsWithdrawal ConditionsAccount Suspension PolicyDispute Resolution Path

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What These Terms Cover and Where They Apply

sa5tamatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened on sa5tamatka and govern all transactions, whether you deposit using UPI, Paytm, PhonePe or any other supported rail. Access to our services depends on local law and is available only where local law permits. We reserve the right to

1
restrict access to any account if we determine that applicable local regulations are not satisfied. Amendments to these terms take effect from the date they are published on this page, and continued use of your account after that date constitutes acceptance. If you disagree with any
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revision, you should stop using the account and contact our support team to close it. sa5tamatka is not liable for losses arising from your failure to review updated terms in a timely manner.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

How to Contact Us About These Terms

HOW WE HANDLE YOUR ACCOUNT

Security, Data and Retention Under These Terms

We apply strict technical and organisational measures to protect your account data, transaction history and payment details across every session — whether you are accessing the lobby on mobile or desktop.

Data Handling

We collect only the account data necessary to process your UPI or PhonePe transactions, verify your identity and send you service notifications. We do not sell your personal data to third parties under any circumstance covered by these terms.

Cookie Policy

Cookies on sa5tamatka track session state, language preference and lobby position. They do not store payment credentials. You can manage cookie preferences from your browser settings without affecting your ability to log into your account.

Account Security

Two-step verification is available for all accounts. We strongly recommend enabling it before your first Paytm or UPI deposit. If unauthorised access is suspected, we freeze the account immediately and notify you via registered email.

Data Retention

Transaction records and account activity logs are retained for the period required by applicable law. After that period, data is anonymised or deleted. You may request an export of your data at any time by writing to our policy team.

Requesting Changes

To update personal details, close your account or request data deletion, write to our support team with your registered email and account number. We process such requests within seven business days and confirm each step in writing.

Policy Contact

For formal complaints about how these terms have been applied to your account, address your correspondence to our Compliance desk via the contact form on this site. We acknowledge every formal complaint within 48 hours.

Answers to Your Questions About These Terms

If something in these terms is unclear, the answers below address the questions we receive most often. For anything not covered here, reach out to our support team directly.

Yes. Whether you are playing Live Blackjack, Crash Game, Bingo or any other title in our lobby, the same account terms apply. Game-specific rules displayed within a title supplement these terms but do not override them.

Access depends on local law and is available where local law permits. If regulations in your state change, we may restrict or suspend account access. We notify affected account holders by email as soon as we are able to do so.

We may update these terms at any time. The revised version is published on this page with an updated date. Continued use of your account after publication constitutes your acceptance of the revised terms in full.

Every deposit and withdrawal via UPI, Paytm or PhonePe is subject to the payment clause in these terms. We process transactions in line with those rules, and our support team can clarify how a specific transaction was handled on request.

Write to our policy team from your registered email address, include your account number and specify the data you need. We compile and send the export within seven business days, free of charge, in line with our retention policy.

Raise a formal complaint via the contact form addressed to our Compliance desk. We acknowledge it within 48 hours and aim to resolve it within 14 business days. If unresolved, the dispute follows the resolution path stated in the terms.

Yes. The account closure clause sets out how to request closure, how outstanding wallet balances are returned via your last verified UPI or PhonePe method, and the timeline we aim to meet for processing the final withdrawal.

Terms and Conditions That Govern Your Account

How to Contact Us About These Terms

Security, Data and Retention Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Requesting Changes

Policy Contact

Answers to Your Questions About These Terms

01 Do these terms apply to every game in the sa5tamatka lobby?

02 What happens to my account if local law changes in my state?

03 Can these terms change after I open my account?

04 How do UPI and Paytm transactions relate to these terms?

05 How do I request a copy of my account data?

06 What is the process if I disagree with how a term was applied?

07 Are there specific terms that cover account closure?

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